Before you book
If your question is not here, write to us — a person replies, usually the same day.
In full at the time of booking, by card, UPI, net banking or wallet through Razorpay. We never see or store your card details. A confirmation with your booking reference reaches you within a minute.
A room is held for you while you complete payment, but it is only confirmed once payment clears. If you close the tab midway the reservation stays pending and you can finish it from My Bookings.
Breakfast, the full spa circuit, the morning guided walk, all taxes and Wi-Fi. There is no resort fee. Dinner and treatments are extra unless your rate says otherwise.
For four rooms or more, write to us rather than booking online and we will quote directly. Whole-estate buyouts are possible outside December and January.
Free of charge up to 48 hours before your arrival date, refunded in full to the original payment method. Inside 48 hours, and for no-shows, we charge the first night. Green Season rates cancel free to 24 hours.
We release it immediately. Razorpay and your bank typically settle within five to seven working days, occasionally ten for international cards.
Yes, subject to availability. Cancel and rebook from My Bookings if the new dates are open, or write to us and we will move it by hand without a fee.
From 2pm, and out by 11am. We will almost always accommodate an early arrival or a late departure at no charge if the room allows it — just ask when you book.
Three hours from Mangalore airport, five from Bengaluru. We arrange a car for either, and the last eleven kilometres are estate track that a low car will not enjoy. Let us drive it.
Patchy, honestly. Fibre Wi-Fi reaches every room and the main house, and there is a library where devices are politely discouraged.
Very. Cots are free, the kitchen will cook whatever a small person will actually eat, and the pool is unfenced but supervised until 8pm. The Cellar is adults-only after 9pm.
The Garden Rooms are step-free from the car park through to the restaurant, spa and pool. The upper terraces involve stairs and uneven ground. Tell us what you need and we will place you well.
Yes, in the Garden Rooms and the Valley Villa, at no charge. We ask that they stay off the trails at dawn and dusk, when the wildlife is moving.
Small ones. The estate takes forty-eight guests seated and we only take one event a month, so the other guests still get the quiet they booked.
Check which rooms are free for your dates — it takes a moment and needs no account.